Privacy Policy

At Abtrovax, we respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use our website, platform, and related services.

By using Abtrovax, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use Abtrovax, we may collect information including:

Account Information

- Full name

- Email address

- Phone number

- Date of birth

- Country of residence

- Account login information

Identity Verification Information

To complete KYC and comply with applicable requirements, we may collect:

- Government-issued identification documents

- Identification number

- ID type and issuing country

- Selfie or liveness verification

- Proof of residential address

- Additional verification information where required

Transaction Information

We may collect information relating to your use of the platform, including:

- Deposit information

- Withdrawal information

- Transaction IDs and blockchain transaction hashes

- Wallet addresses

- Selected investment plans

- Account balances and transaction history

Technical Information

When you access Abtrovax, certain technical information may be collected automatically, including:

- IP address

- Device type

- Browser type

- Operating system

- Login information

- Platform activity

- Security and diagnostic information

2. How We Use Your Information

Abtrovax may use collected information to:

- Create and manage your account.

- Process and maintain transactions.

- Complete identity verification.

- Prevent fraud and unauthorized activity.

- Monitor account and platform security.

- Provide customer support.

- Improve platform functionality and user experience.

- Communicate important account and service information.

- Meet applicable legal, regulatory, and compliance requirements.

3. KYC and Compliance

Abtrovax may process identity and verification information to confirm your identity, protect the platform, prevent fraudulent activity, and meet applicable KYC/AML and other compliance obligations.

Where required, information may be reviewed using appropriate verification or compliance service providers.

4. Transaction and Blockchain Information

Certain digital-asset transactions may be recorded on public blockchains.

Blockchain records may be publicly accessible and may not be capable of being modified or deleted once confirmed.

Users should understand this characteristic before initiating blockchain transactions.

5. Cookies and Similar Technologies

Abtrovax may use cookies and similar technologies to:

- Maintain account sessions.

- Remember preferences.

- Improve platform functionality.

- Understand platform usage.

- Support security and fraud prevention.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect platform functionality.

6. How We Protect Your Information

Abtrovax uses reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Security measures may include:

- Encrypted connections.

- Secure authentication.

- Access controls.

- Identity verification.

- Transaction monitoring.

- Security logging.

- Fraud detection measures.

No internet-based system can guarantee absolute security. Users should also take reasonable steps to protect their account credentials and devices.

7. When We Share Information

Abtrovax does not share personal information indiscriminately.

Information may be shared with appropriate third parties where necessary to:

- Provide platform services.

- Complete identity verification.

- Process transactions.

- Maintain security.

- Detect and prevent fraud.

- Meet legal or regulatory obligations.

- Respond to lawful requests from authorities.

Service providers receiving information are expected to handle it in accordance with applicable contractual and legal requirements.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect the platform.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights relating to your personal information, which may include:

- Requesting access to personal information we hold about you.

- Requesting correction of inaccurate information.

- Requesting deletion where legally permitted.

- Requesting restriction of certain processing.

- Objecting to certain processing activities.

- Requesting a copy of certain information.

Some requests may be subject to legal, security, or regulatory limitations.

10. Account and Marketing Communications

Abtrovax may send communications relating to your account, transactions, security, verification, or important service updates.

Where applicable, you may also receive optional promotional communications. You can manage marketing preferences through the available settings or communication options.

11. Third-Party Services

Abtrovax may use third-party providers for services such as identity verification, infrastructure, analytics, security, payment processing, communications, or other operational functions.

Those providers may process information as necessary to provide their services to Abtrovax.

12. International Data Transfers

Depending on the location of Abtrovax's service providers and operations, personal information may be processed or stored in countries other than your country of residence.

Where applicable, appropriate safeguards will be used in accordance with relevant data-protection requirements.

13. Children's Privacy

Abtrovax services are not intended for individuals who are not legally permitted to use financial or digital-asset services.

We do not knowingly collect personal information from individuals who are below the applicable legal age for our services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

The updated version will be published on the Abtrovax platform with a revised "Last Updated" date.

15. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us through the official Abtrovax support channels.

Abtrovax

Privacy & Support: support@abtrovax.com